The Future is Here: The Power of AI Voice Technology in Enrollment Management

Check out this AMAZING demo on how the admissions office can use AI voice technology!

In the rapidly evolving world of artificial intelligence, AI-powered voice agents have revolutionized how we interact with technology, providing lifelike, instant conversations that feel more natural and intuitive than ever before.

Unlike the chatbots of a decade ago—clunky and often limited to scripted responses—today’s AI voice tools can offer personalized, dynamic, and in-depth interactions tailored to the needs of each user.

These tools are perfect for Generation Z, a demographic that craves quick, effortless access to information. By eliminating the need for lengthy searches or complex navigation, AI voice technology delivers answers faster and more accurately, helping users get straight to the point.

Whether it’s answering detailed questions, guiding users through multi-step processes, or even providing empathetic and engaging interactions, AI voice agents are setting a new standard for digital communication.

Let’s explore how the admissions office at our founders alma mater (Kent State University) could use our AI admission advisors platform.

Ask the Admission Advisor “Flash” any question. Click below

Not Sure What to Ask Flash? Here are 20 “warm up” questions!

Application Process

  • What are the application deadlines for Kent State University, including early action and regular decision?
  • Does Kent State University require standardized test scores like the SAT or ACT for admission?
  • What is the application fee, and are fee waivers available for students with financial need?
  • Are letters of recommendation or a personal statement required for the application?
  • How can I check the status of my application once it’s submitted?

Scholarships and Financial Aid

  • What types of scholarships does Kent State offer for incoming freshmen?
  • How do I apply for financial aid at Kent State University, and what is the FAFSA school code?
  • Are there any scholarships or grants specifically for students in the College of Nursing?

Student Services

  • What student services does Kent State provide to support academic success, such as tutoring or career counseling?
  • Are there resources available for students with disabilities?
  • Does Kent State have a health center on campus, and what services are offered there?

Housing and Dining

  • What types of housing options are available for freshmen, and are there any living-learning communities?
  • What dining plans are offered, and are dietary accommodations available?
  • Are first-year students required to live on campus?

Campus Life and Involvement

  • How many student clubs and organizations are there at Kent State, and how can I join one?
  • What recreational and entertainment programs and venues are available on campus?
  • What fraternities and sororities are active at Kent State University?

Sports and Athletics

  • What varsity sports are offered, and can students attend games for free?
  • Are there opportunities for students to participate in intramural or club sports?
  • What facilities does the university have for student fitness and recreation?

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Tom Scott - tom@talentmarks.com
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Three Reasons Admissions Offices Should Adopt AI Voice Agent Technology

  1. 24/7 Availability AI voice agents provide instant answers to prospective students and families anytime, ensuring no question goes unanswered, even after hours. Students can quickly get details on application deadlines, scholarships, and campus tours without waiting for staff responses.
  2. Personalized Experiences Unlike static FAQs or chatbots, AI voice agents offer dynamic, conversational interactions tailored to each user. This creates an engaging experience that builds trust and leaves a positive impression, increasing the likelihood of applications.
  3. Efficiency and Insights AI voice agents handle routine inquiries, freeing staff to focus on personalized follow-ups. They also gather data on common questions, giving admissions teams insights to refine their outreach and messaging.

Adopting AI voice technology enhances service, improves efficiency, and helps admissions connect more effectively with prospective students.

Note: Kent State University is not a client. This is for demonstration purposes only.

At TalentMarks, we’re leading the charge in applying this groundbreaking technology across higher education, including admissions, career services, student services, athletics, and alumni relations. Our commitment to innovation has positioned us as a pioneer in deploying AI voice tools that enhance how institutions engage with their students, faculty, and alumni.

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